WARRANTY&CARE
WARRANTY
We hope the jewelries we deliver to you last by your side, celebrating your days.
Thus, we proudly offer one year warranty for all our curations. Regardless of the brand and product of our selection, we will happily take care of any possible damage on your purchase unless it is in the condition below:
- a natural scratch, abrasion or deform caused by time and oxygen
- lost or stole
- caused by inadequate use of storag
- occured after the work of another party on the jewelry
Let us know the problem details you have with clear photos. Once we receive the information from you via email, we will work on it and get back to you shortly with our wholehearted solution.
Please be noted that shipping cost can be charged.
CARE
Jewelries we bring to you are hand-finished,
made of fine quality materials to last by your side.
However, oxygen, sweat, and dirt will naturally tarnish your jewelries. Here are TIPS for you to keep your pieces intact.
General
1
Wipe the jewelries off after wearing with a clean soft cloth.
2
Store it with an anti-tarnish strip or in a plastic bag without humidity.
3
Keep it safe from perfumes, locations, cosmetics, hair sprays, or detergents.
14k Gold
1
Scrub lightly with a toothbrush and warm soapy water.
2
Simply add a small amount of mild soap to lukewarm water and use a soft toothbrush to brush the jewelry gently in a circular motion.
3
Rinse with clean water.
Sterling Silver
1
Use silver polishing cloth or simply use an old toothbrush and scrub with soap and water.
2
If that does not work, a silver polishing dip cleaner can be a solution.
3
Make sure to thoroughly dry your piece before storing.